We offer an extensive knowledge base and support department. They are available both by phone and online.
If you would rather be called back when it suits you, please let us know!
FAQ's
- How much does it cost to create an additional user?
- Is it easy to collaborate with suppliers in the system?
- Can I use HUMBLE on my iPad and tablet?
- Is it possible to create my own reports for my organization?
- Is HUMBLE a SaaS application?
- What is the procedure for giving a contractor permission to access a specific area within my HUMBLE environment?
- What is the best way to give employees fewer rights within my HUMBLE environment?
- What is the best way to grant a supplier access to my organization, but only to a specific section?
- Is it possible to manage version-controlled documents within HUMBLE?
- Can I include contracts with vendors who perform certain services for me?
- Can I modify elements myself?
- How do I record an element that consists of multiple parts?
- Will I have insight into BMS (building management system) alerts within HUMBLE?
- Is there a limit to the number of users I can add?
- Can I grant colleagues viewing only rights?
- I accidentally deleted some entries in the system, what do I do now?
- What is the easiest way to transfer existing data from O-Prognose?
- What is the process for maintaining the list of NL-SfB within HUMBLE?
- Is it possible to link our current system to HUMBLE?
- How is the BOEI list maintained within HUMBLE?
- Can I easily give the auditor access to what they need in the system at the time of an audit?
- Can I link HUMBLE with other applications in my IT landscape?
- How does HUMBLE give me insight into my multi-year maintenance plan (MJOP)?
- How do I easily make forecasts in my multi-year maintenance plan (MJOP)?
- Can I plan maintenance activities ahead?
- So how soon can I get started using HUMBLE?
- Which training courses are available for working with HUMBLE?
- How can I import data into HUMBLE?
- How do I set up my TOTP?
- I would like extra training support, is this possible?
- How and when can I request support?
- Is it possible to receive advice on the optimal use of HUMBLE?
- How do I manage compliance with the HUMBLE platform?
- How do I perform a condition measurement according to the NEN 2767 standard?
- Will compliance activities be automatically created for an element on which compliance is active?
- How do I link a burden of proof to another activity?
- How often are laws and regulations updated in HUMBLE?